I love unique things that not everyone has. I believe its all about how you wear an outfit, not how much it costs or where it’s from. Elegance is the key. ~ Sasha Jackson
I’m going to act a little spoiled today. I mean, heck, can’t I be entitled to be once in 360 odd blog posts a year? I typically try to cheer people up, but what has happened has me a little flummoxed to say the least. I blame a friend of mine, last week on FB he told me I seem a little dark lately, that he could see it in my pictures. I assured him I am far from dark at the moment, but, the seed had been planted and it’s done nothing but fester there recently. It doesn’t help that I am direly worried for a friend who most definitely IS in a dark place, so that just adds to this “heap” on my shoulder’s. What bugged me enough to blog about it? My spoiled nature of course! You don’t have to be overly close to me to know that I have a real problem with Collabor88. Don’t get me wrong, I love the incredible designers, the prices and the selection. But there are two little niggling things that bother my business sense. Now those close to me DO know, business and marketing, yeah, thats MY thing. I’d say it’s my obsession really. *Points to the College logo on the right column*
One problem I have is customer control. i.e. At Collabor there isn’t any. I don’t know what vindictiveness inhabits a person’s soul, but when I finally DO get to the event, there is always a handful of people camping there. Remember when camping was big? Probably around 2007 or so. You’d pay newbies to come park on your SIM to give it artificial traffic? Although that is no longer necessary, Collabor always seems to have them for some odd reason, I assume it’s just to keep buying customer’s out. And they aren’t silent bystander’s they contantly spam in open chat making the rez time excruciatingly painful. Excruciatingly. So..darn..painful. You would think it would be easy to tell these people from paying customers, when they spam, it gives their name in public chat. Click, Boot. So easy a Cao could do it.
But, in all that? That’s the least of my worries. My biggest worry goes back to spoiled me. Why not? Can’t I worry about me just this once? I won’t say I’m entitled, I’ll just ask for a mute mouth for this one blog post. I really wanted to blog something I saw on a couple of blogs (which already makes it old product in my eye, but I had it all styled in my head and its festering there). I contacted a designer’s assistant AND the designer to ask if I could PAY them directly for the outfit so I could blog it since I’ve tried since Saturday to get in Collabor88 and can’t get in. I mean to me this is a marketing 101 boon, someone not only willing to advertise your product to their followers, but is also willing to PAY to do it. Way to go, and the win goes to..no one! Because I received no response from the designer and this was the response from the Assistant “Hi there! Sadly we can’t do this because so many are trying to get inside event so if we do it for you we would have to do it for everyone 😦 Please be patient – as time goes on the traffic will die down I’m sure!”…. really? Um, okay. Epic Fail!
The take from? Soigné is the care and elegance a person takes in wearing something. How does this “fit” as a take from? I am shamefully appalled sometimes at the prevalence in Second Life of what I call “customer no service” or more importantly “understanding the voice of your customer.” Sadly, like in real life, not all customers are created equally and they have different things they can bring to your business. If you want to spend your customer service on that avatar who is camped at the venue doing nothing but causing havoc, please, by all means, do so. If you want to give your customer service to the people who will work to get your name, and your product known, well, my bet is you will be one huge success as a designer. But don’t take my word for it, if you continue on this path, lets readdress the matter in a year or so and see where you stand. I hope you refreshingly prove me wrong. Just some high gravity on a low gravity Tuesday. Tomorrow, it’ll all be rainbows, pink sparkly glitter and sunshine, I sware. And if you see my friend Spirit, please tell her a little Cao is thinking about her.